Federation of Greater MetroWest NJ
Israel at War > Check in with Family

Checking in with Family

Join Jewish Federation of Greater MetroWest NJ in our Checking in with Family Campaign

Jewish Federation of Greater MetroWest NJ has five community partnerships in Israel, two of which were among the most harmed on October 7, 2023: Ofakim/Merchavim and Kibbutz Erez.

As a way of supporting our friends in Israel, we are launching the Checking in with Family Campaign, an effort to let them know that the Greater MetroWest community cares about them and that they are not alone. Offering those who are suffering a personal connection is what kehila (community) is all about.

Learn more about this effort below.

How you can help:

  1. If you are aware of community members from our Greater MetroWest area who are currently in Israel (such as people who made aliyah or lone soldiers) or Israelis who were connected to our community (such as former shlichim or former participants of joint programs between our community and Israel), please click here to share their contact information. We will connect them to one of our volunteers.
  2. If you would like to volunteer for our Checking in with Family Campaign, please email Hana Frankl, Global Connections Program & Operations Manager at [email protected].

For critical information for family members and friends in Israel who may be in need of assistance click to expand the bars below. Please note many of these numbers and apps can only be accessed from within Israel.

Hotlines for Families of Victims or Missing Persons

  • Hotline for receiving information regarding hostages: 1229
  • Hotline for missing persons (Home Front Command and Israel Police) 105
  • Hostages and Missing Families Forum: 03.547.7777
  • National psychological care center for families of hostages and missing persons: *6754 or
  • Hotline for missing soldiers: 1111 (extension 5 and then 4)
  • IDF Casualties Office: 03.675.5000
  • ATAL Equipment Center (Technology and Logistics Division) to report shortages in
    equipment and food: 052.615.6256 (WhatsApp only)
  • National Insurance Institute emergency hotline line for immediate assistance to injured and
    bereaved families: 02-6269999 (operates Sun-Thu 8 am – 8 pm, Fri 8 am – 2 pm)

National Emergency Services in Israel

  • Israel Police: 100
  • Israel Police (non-emergency): 110
  • National Fire and Rescue Authority: 101
  • Ambulance – Magen David Adom: 102
  • United Hatzalah – 1221
  • Israel Electric Company: 103
  • Home Front Command (Pikud Ha’Oref): 104
  • Home Front Command app and website
  • Local authority (municipal or regional council): 106

Israeli HMOs

  • Clalit: 03.747.2010 (open 7am – 8pm)
  • Maccabi: *3028 (open 8am – 8pm)
  • Leumit: 054.929.2273/2 (open 8am – 8pm)
  • Meuhedet: *3833 (open 8am – 7pm)
  • Terem Medical Centers for after-hours medical assistance

Mental Health Assistance

  • Natal trauma hotline: 1.800.363.363
  • Eran emotional first aid: *1201 Hebrew, Arabic (extension 2), English (extension 10), Russian (extension 3), Soldiers and their families (extension 5), Holocaust survivors (extension 4).
  • Eran, together with the Ministry of Aliya, opened an anonyms hotline for olim: *2994
  • Israel Ministry of Education’s emotional help line: *6552 (ext. 5)
  • Havinenu psychological assistance and support hotline for religious and ultra-
    Orthodox: *3251

Useful Resources

  • English-speaking hotline for parents of Lone Soldiers: 1.201.605.7440
  • Hotline for senior citizens: *8840
  • Yad Sarah medical lending services: *6444
  • Yedidim for emergency roadside assistance connected with the current war: 077.600.1240 (1230 for non-war-related issues)
  • Haverim L’erfuah – essential medicines and Medical equipment
  • Betipulnet (Hebrew only) portal for psychological services with information and links to professionals
  • BetterHelp mental health platform providing online mental health services directly to clients, up to 6 months of therapy at no cost for individuals who have been impacted by the war in Israel.
  • Jordan River Village, a respite village for children with life-limiting conditions, is extending a hand to evacuees. Families are invited to fill out their details in this form: https://forms.gle/JAuTUyTUF435D4ew8 and will be contacted to coordinate arrival.
  • Ministry of Aliyah and Integration’s information call center: *2994 or 03-973.3333
  • Hotline for inquiries from parties wishing to donate personal protective equipment 073.353.8888 [email protected]