Job Title: Director of Strategy and Campaign Operations
Reports To: VP, Campaign
The Director of Strategy and Campaign Operations is responsible for the strategic development, growth, and operations of the annual campaign in coordination with the Vice President of Campaign. S/He will serve as the project manager for critical campaign operations and provide direction, focus, and supervision of the Donor Resource Center, the Community Campaign consultant Jigsaw, is the primary strategic thought partner for the FRD Marketing professional, communications and solicitations. The Director of Strategy and Operations will be responsible for implementing efforts that will grow the Federations donor base and in return, raise more money for the annual campaign. This position will work in partnership with leadership in the annual campaign. This role is a leadership role within the Campaign Department and will work in collaboration with the NextDor professional, Major Gifts Director, Women’s Philanthropy Director and our partners in the Jewish Community Foundation to ensure that our communications and efforts are streamlined.
Manage and Oversee Campaign communications
• A key liaison and partner with FRD marketing professional to oversee all marketing requests and projects submitted
• Identify synergies, be a thought partner, assist with execution and oversight of campaign marketing pieces
• Assist with identifying fundraising strategies – mobile cause, e-campaigns, digital pledge cards, mailings, etc.
• Oversee the acknowledgement process (letters that are sent immediately after a gift is made), thanking new donors, acknowledging new major donors, new NextDor donors, etc.
• Be key professional for the honor roll process – compilation and management of process with marketing team
• Project manager for Jigsaw Consulting company ensuring communication is in line with community’s messaging and is strategically rolled out, including boutique mailings, coordinated solicitation efforts outside of Jigsaw
• Ensure proper entries of donor information into BBEC – interactions, moves management
• Work closely with VP of Campaign, WP Director, Assistant Executive Director of JCF and many others to ensure campaign messaging is present in all areas
• Develop Donor Recognition strategies and coordinate with Director of Major Gifts, WP Director and VP of Campaign on the sending of any acknowledgements (i.e. cards, notes, gift purchases, tributes) to major donors/volunteers/key lay leaders (i.e. in sympathy or congratulations)
• Key professional in campaign department to work on signature campaign events: The major gifts event, Pacesetters as well as the spring campaign fundraising event
• Provide counsel to campaign divisions on fundraising and communication strategies
• Conduct calls to qualify and assess new and lapsed donors with the financial capacity to make leadership annual gifts, and to secure personal visits and substantive contacts with these donors
• Develop and cultivate approximately 50 actively managed donors at the leadership annual giving level
• Create and implement cultivation structures to develop a mutually beneficial philanthropic relationship with donors
• Work closely with lay leaders, volunteers and other stakeholders to achieve the overall Federation development goal
• Complete and file timely interactions, and maintain accurate and relevant records within BBEC
• Attend Jewish Federation events and missions to create, cultivate, and maintain relationships with donors, and assist with event planning and execution when appropriate
• Execute moves/actions steps in collaboration with the development team
• Solicit leadership annual gifts, including multi-year pledges
• Use fundraising techniques to manage and cultivate a small campaign portfolio
Training and Development Team Assistance
• Participate in professional development and fundraising training programs
• Lead our FRD Institutes monthly with JCF partner, develop agendas in collaboration with colleagues that include learning/training, brainstorming, special guest speakers, etc.
Assume other responsibilities on the Development team as needed.
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
• Results driven achiever with exemplary planning and organizational skills along with a high degree of detail orientation
• Excellent relationship building skills
• Excellent written and verbal communication skills
• Enthusiastic, knowledge hungry learner, eager to meet challenges and quickly adapt and really roll up their sleeves and be an executor
• Innovative problem-solver who can generate workable solutions
• Demonstrated ability to collaborate with all levels of staff, volunteers, volunteer leadership donors and prospective donors
• Demonstrated ability to take initiative, work independently, but also integrate and lead teams
• Goal driven leader who maintains productive climate and confidently motivates, mobilizes and coaches colleagues to meet high performance standards
• Flexible perspective – ability to work with processes and systems that are evolving and subject to change
• Knowledge of best fundraising and development practices
• Commitment to working with others to strengthen the Jewish community
• Strong knowledge of Jewish community, culture and practices.
• Passion for the mission of Federation and the Jewish community including Israel and world Jewry
EDUCATION, TRAINING AND/OR EXPERIENCE:
• Master’s Degree or comparable graduate degree in Social Work, Jewish communal service, Public Administration, Non-profit management or related field or equivalent professional experience
• 5-plus years of experience with non-profit organization, in a professional or internship in a Fundraising/Development role
• Experience working with volunteers and experience in the not for profit sector, strongly preferred
• Experience with donor databases preferred