October 7, 2022

Administrative Assistant (Donor Resource Center)

Full Time
Jewish Federation of Greater MetroWest NJ
901 Route 10, Whippany NJ

Job Title:                        Administrative Assistant (Donor Resource Center)
Department:                 Campaign
Reports to:                    Director of Donor Experience
Salary Range:              $50 – $55k

Full-Time

JOB SUMMARY:

Provide comprehensive administrative support to the Campaign Department.  Pleasant self-starter with a broad range of skills will interface with all departments, and levels of personnel in Federation and key volunteer leadership. Capable of working independently with the ability to establish procedures to monitor own job activities and regulate tasks.  Must possess the ability to adapt to changes in priorities during the business day and handle multiple assignments. A portion of the time will be allocated to the Donor Resource Center. That will center on providing customer service support, record entry, and keeping in our donor database of record BBEC.  The other portion will include support of the Community Campaign, this time will be spent with the Director, Campaign Strategy, and Operations supporting the direct marketing fundraising efforts. Professional demeanor, dependability, confidentiality, and flexibility are attributes of this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Community Campaign
  • Run reports and assist with BBEC lists and related IT tickets with OCC as needed to support the direct mail and telemarketing program
  • Provide daily suppression files to and update donor records based on reports from the telemarketing vendor
  • Oversee monthly Anniversary Card solicitation mailing
  • Oversee thank you note cards to New and Recovered Community Campaign donors
  • Update weekly reports on the Campaign SharePoint drive
  • Donor Resource Center
  • Data entry and donor CRM work creating constituent records and event registrations
  • Customer support answering donor calls with questions and billing issues
  • Gift entry and review
  • Maintain matching gift records
  • Send Lifecycle emails to the community with news of celebrations and memorials as needed

QUALIFICATIONS AND EXPERIENCE

  • Excellent computer skills – including ability to use Microsoft Excel to manipulate spreadsheets and
  • Quick and accurate data entry,
  • Excellent telephone and interpersonal skills
  • Ability to question possible irregularities

Please send your resume and cover letter to hr@jfedgmw.org; Reference Administrative Assistant (Donor Resource Center)

Please send your resume and cover letter to hr@jfedgmw.org; Reference Administrative Assistant (Donor Resource Center)